⭐Google Business Reviews Fetcher

The Google Business Reviews Fetcher automatically collects and tracks Google reviews for a single business location. Instead of manually checking Google Maps for new reviews, this tool fetches review data on a schedule and tracks changes over time through snapshots.

Why Use This Tool

Perfect for:

  • Businesses monitoring their Google reviews over time

  • Tracking new reviews as they come in

  • Building a historical record of all reviews

  • Exporting review data for reporting or analysis

  • Monitoring owner response rates

Key Benefits:

  • 📸 Snapshot-based tracking - See exactly what changed each time

  • 🔄 Smart depth calculation - Automatically optimizes API costs

  • 📊 Deduplication - Only tracks new reviews, skips duplicates

  • 🔔 Email alerts for low-rating reviews via Automations

  • 💾 Export reviews to CSV for analysis

  • ⏰ Scheduled or manual fetching

Quick Start Guide

This tool requires you to set up a Google Places API key to search for Google businesses. Please read the guide at: Setup Google Places API key

Step 1: Add a Business

  1. Navigate to Google Business Reviews Fetcher in the sidebar

  2. Click "Create New Fetcher"

  3. Search for your business using the business search field

  4. Enter a friendly name (e.g., "Downtown Seattle Location")

Access Google Business Reviews Fetcher tool

Step 2: Configure Fetch Settings

Initial Depth (First run only)

  • How many historical reviews to fetch on first run

  • Range: 10 - 4,490 reviews (in multiples of 10)

  • Example: Set to 1,000 to fetch complete review history

  • This only runs once - pulls all historical reviews

Subsequent Depth (Optional)

  • How many reviews to fetch on future runs

  • Leave at 0 for automatic (recommended)

  • Or set a custom value if you know your review volume

How Automatic Depth Works:

Schedule Interval

  • 0 = Manual only (you click "Fetch Data" when needed)

  • 7 = Weekly (runs every 7 days)

  • 30 = Monthly (runs every 30 days)

  • Custom = Any number of days

Location & Language

  • Select the geographic location and language for review fetching

  • Example: United States - English

Queue Priority

  • Standard Queue: Up to 45min processing, $0.00075 per 10 reviews

  • Priority Queue: Up to 1min processing, $0.0015 per 10 reviews

Create a Google Business Reviews Fetcher

Step 3: Save and Run

  1. Click "Add Business"

  2. Initial fetch starts automatically

  3. You'll be redirected to the snapshot page showing progress

Understanding the Business Detail Page

After creating a business, you'll see the detail page with:

Business Information Card

Business Information Card

Shows configuration and tracking details:

  • Address: Business name and location

  • Place ID: Google's unique identifier for this business

  • Schedule: How often reviews are fetched (Manual, Weekly, etc.)

  • Queue Priority: Standard or Priority processing

  • Initial Depth: Number of reviews fetched on first run

  • Last Run: When reviews were last fetched

  • Total Snapshots: How many times reviews have been fetched

  • Location & Language: Geographic and language settings

Snapshots History Table

Every time you fetch reviews, a new snapshot is created. The table shows:

Snapshots History Table

Columns:

  • Date: When the snapshot was created

  • Depth: How many reviews were requested from the API

  • Found: Total reviews returned by Google

  • New: Reviews that didn't exist in previous snapshots

  • Duplicates: Reviews already captured in previous snapshots

  • Status: Pending → Processing → Completed (or Failed)

  • Type: Scheduled (automatic) or Manual (you clicked "Fetch Data")

Example Snapshot Flow:

Actions

  • Fetch Data: Manually trigger a new snapshot

  • Edit: Change business settings (except business selection)

  • Delete: Remove business and all snapshots

Viewing Review Data (Snapshot Page)

Click on any snapshot date to view the reviews captured in that snapshot.

View detail a snapshot

Snapshot Information

Shows details about this specific fetch:

  • Date: When this snapshot was created

  • Depth: How many reviews were requested

  • Reviews Found: Total reviews returned by Google

  • New Reviews: Reviews discovered for the first time

  • Duplicates Skipped: Reviews already in previous snapshots

  • Status: Completion status

  • Type: Manual or Scheduled run

  • Business Rating: Overall star rating and total review count

Reviews Table

Reviews table

View all reviews with:

  • Reviewer: Name, photo, profile (if available)

    • Shows review count and photo count

    • "Local Guide" badge if applicable

  • Rating: Star rating (1-5)

    • Number of "helpful" votes

    • "View on Google" link to see review on Google Maps

  • Review Date: When the review was posted

  • Review Text: Full review content

    • Expandable for long reviews

    • Shows review images if attached

  • Owner Response: Business reply to the review

    • Shows if owner has responded

    • Full response text

Filters

  • Rating: Filter by star rating (e.g., show only 1-2 star reviews)

  • Owner Response: Filter by "With Response" or "No Response"

  • Search: Search reviewer names or review text

Export

Click Export to download all reviews (respects current filters) as CSV for:

  • Client reporting

  • Analysis in Excel/Google Sheets

  • Integration with other tools

  • Long-term archiving

Example Workflows

Workflow 1: New Business Setup

Goal: Track reviews for a coffee shop with ~200 total reviews

Setup:

What Happens:

  1. First run: Fetches 500 reviews, finds 187 total

  2. Week 1: Auto-fetches ~21 reviews, finds 2 new reviews

  3. Week 2: Auto-fetches ~30 reviews (2×2 buffer), finds 3 new

  4. Week 3: Auto-fetches ~30 reviews, finds 1 new

  5. Ongoing: Adapts based on review frequency

Workflow 2: High-Volume Business

Goal: Track reviews for busy restaurant getting 5-10 reviews/day

Setup:

What Happens:

  1. First run: Fetches 4,490 reviews (complete history)

  2. Day 3: Auto-fetches ~27 reviews, finds 18 new

  3. Day 6: Auto-fetches ~36 reviews (18×2), finds 22 new

  4. Day 9: Auto-fetches ~44 reviews (22×2), finds 15 new

  5. Ongoing: Automatically adjusts to review volume

Workflow 3: Manual Monitoring

Goal: Fetch reviews only when needed (e.g., before monthly reports)

Setup:

What Happens:

  1. First run: Manual click, fetches 100 reviews

  2. Month 1: Manual click, fetches 50 reviews

  3. Month 2: Manual click, fetches 50 reviews

  4. Ongoing: You control when to fetch

Setting Up Low-Rating Alerts (Automation)

Get notified by email when new reviews below your rating threshold are detected using the Automations tool.

How It Works

After each fetch completes, the automation system:

  1. Checks for NEW reviews in the snapshot

  2. Filters reviews by your rating threshold (e.g., 3 stars or lower)

  3. Sends email only if matching reviews are found

  4. Skips notification if no reviews match criteria

Step-by-Step Setup

  1. Go to Automations in the sidebar

  2. Click "Create Automation"

  3. Configure the automation:

Basic Settings:

Trigger Configuration:

Add Action → Send Email:

Email Body:

  1. Click "Save Automation"

Available Template Variables

Variable
Description
Example

{{trigger.businessName}}

Business name

"Blue Bottle Coffee"

{{trigger.address}}

Business address

"123 Main St, Seattle, WA"

{{trigger.placeID}}

Google Place ID

"ChIJ..."

{{trigger.newReviewsCount}}

Total new reviews found

5

{{trigger.newReviewsMatchingCount}}

Reviews matching threshold

2

{{trigger.ratingThreshold}}

Configured threshold

3

{{trigger.averageRating}}

Business average rating

4.2

{{trigger.totalReviews}}

Total review count

847

{{trigger.reviewsList}}

Formatted list of matching reviews

(see below)

{{trigger.createdAt}}

Snapshot date

"2024-01-15"

Example Email Output

Besides sending emails, you can set up the Automations tool to send data view webhooks, so you can perform other analyses or automations.

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